Project Engineer, Safety at Leica Geosystems Technology A/S

Project Engineer, Safety


South Africa
Job Description
Purpose of Position:
  • To work with Project Managers to ensure the efficient deployment of mining systems on time and within budget.
  • To ensure that the deployment of systems and products is carried out as efficiently as possible.
  • To manage and carry out the deployment, configuration, commissioning and training, and to provide technical support for Mining Systems within the EMEA area.
  • To ensure Hexagon mining systems at customer mine sites operate effectively and deliver tangible value to our customers mining operations.

Duties and Responsibilities:
  • Support and maintain software
  • Deliver bespoke customisation as required
  • Troubleshoot system issues
  • Own and implement customer system configurations
  • Implement system customisations using scripting tools
  • Participate in onsite system installation efforts
  • Taking ownership and responsibility for customer issues and problems and seeing them through to resolution wherever possible
  • Providing technical leadership in areas of expertise, cross skilling with other project team members to ensure transfer of knowledge and ample coverage of required duties
  • Gather customer requirements and identify improvements and customisations for Mining Systems
  • Act as technical project lead for system deployments, working collaboratively with the Project
  • Managers and other Project Engineers in a structured manner
  • Serve as primary customer contact for support and enhancements after deployment
  • Utilize relationships developed with customers and other contacts to advise sales team of potential issues affecting customers as well as other opportunities for Hexagon.
  • Manage customer relationships from project inception to deployment and post installation support, becoming the customer interface for that project
  • Work collaboratively with sales team in a pre-sales capacity (e.g. attending / leading technical presentations) to capitalize on close relationships with customers and to raise Hexagon’s profile and product advantages and benefits
  • Facilitate customer system training to ensure systems are being utilized to their full potential
  • Representing Hexagon in a helpful, professional and courteous manner at all times
  • Maintain, enhance and adhere to Hexagon documentation and reporting standards, systems and processes
  • Work on support team maintenance tasks on a scheduled roster
  • To participate in On-Call (after hours) support activities as required
  • Compliance with Hexagon’s Workplace Health and Safety policies and procedures, participation in audits and compliance with instructions given in respect to the health and safety of himself / herself and the safety of others
  • Other duties as required from time to time

Desired Skills
Knowledge & Experience Required:
  • A relevant tertiary qualification in Engineering (Computer / Mining / Electrical / Electronic), Computer Science, or a related field
Experience / Skills / Attributes:
  • Experience with IP networking
  • Experience with Hardware installation
  • Experience with or knowledge of C++ OR Objective-C software development
  • Ability to form strong relationships with customers and represent the company professionally
  • Strong time management and prioritisation skills (pre-requisite)
  • Ability to set and meet team and individual goals and deadlines
  • Strong communication skills, both verbal and written
  • Ability to thrive in a high pressure environment
  • Ability to work autonomously or part of a team environment
  • Ability to manage multiple concurrent projects
  • Ability to rapidly grasp technical solutions, concepts and products
  • Desire to expand own knowledge and skill set as well as sharing knowledge with other team members wherever possible
Wireless networks experience (desirable)
  • Minimum understanding of electrical schematics and installation (preferable)
  • Knowledge mining operations (desirable)
  • Experience with Trackless Mobile Machineries (desirable)

  • Travel (regionally and globally international) to client sites is a requirement of this role

Job Family
Technical Service & Support
Woodmead, Johannesburg

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